New Look

NEW LOOK - FAQ's

Here are some of the questions we’re often asked about joining New Look. You might find your answer in here:

How often is the website updated?
The vacancies on our site are all “live” and are updated on a daily basis.
If I’ve been unsuccessful in a previous application, can I apply again?
Of course, but to maximise your chance of success we recommend you spend some time working on any feedback you were given before reapplying.
If I have worked for New Look before how should I apply to re-join?
Apply via this website, you’ll be asked if you have worked for New Look before.
I applied for a job but haven’t had a response yet, who should I contact?
We try to reply within 10 working days of an application. If you haven’t heard from us please email uk-hr-recruitment@newlook.com and one of our team will be in contact with you.
I've forgotten my password, what do I do?
If you've forgotten your password simply click on the ‘forgotten login details’' link at the bottom of the log in page and enter either the email address you registered with or your username. A password recovery email will then be sent to that address. Alternatively, if you didn’t enter a contact email address for your profile, you can answer the security question you selected and you then reset your password on that page.
How do I search for jobs?
Go to the ‘Search and Apply’ page and fill in the fields to search.
What are job alerts?
Job alerts are emails that are sent to you when a vacancy comes up matching your search criteria. To sign up for alerts click here and let us know what type of position you're looking for. Our system will then look out for suitable matches and we'll email you when something comes up.
Are there training and development opportunities?
Yes. It’s important to us that everyone working at New Look has the knowledge and tools they need to progress so we’ve created plenty of development opportunities to help you meet your potential.
Can I upload any documents to support my application?
Yes, you can upload supporting documents during the online application process. We’d recommend you also bring these with you if you’re invited to meet with us.
What will happen after I have applied?
After you’ve submitted your application you’ll get an email to confirm that we’ve received it. We’ll consider your application and try to respond within 10 working days. If you’ve been successful, a member of our team will be in touch to arrange a telephone interview and talk about next steps.
How do I go back to a job that I've started applying for previously?
Log in using the username and password you used to set up your profile. You’ll see a link to ‘Unfinished Job Applications’, if the vacancy is still live click “Continue” next to the job title.
Can I update my profile information?
Yes, log in and click on the ‘Profile Page’ tab. This will bring up all of your details and give you the option to edit them.
Can I withdraw my application?
Yes, you can withdraw your application at any time.
We're here to help
If you have any queries about NEW LOOK careers, contact us on recruitment@newlook.com
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